People often react impulsively during a crisis. When too many people try to work on something randomly, quality suffers as a result. Collaborate using a structured, team-based, problem-solving approach to avoid impulsive and poor decision-making. This session showcases key fundamentals of collaboration in problem solving. Video 3 of 3 in this micro-learning series by facilitator Brad Hollingsworth. Micro-learning series brought to you by Voinovich Academy for Excellence in Public Service.